Support queries

[orappa]

Please post all support queries in the dedicated support section for them - that's what it's there for.

To save both our time and yours, please view the Known Issues to see if there is already a solution to your problem.

[Si|ent]

I think perhaps the term 'Support' may be the problem? as surely people can see the section clearly enough. We'd considered it a fairly standard term to mean help/assistance/support but perhaps this isnt so.

Any suggestions for a name for that section that makes it obvious even to the most 'intellectually challenged'?

Edited May 9, 2005 by Guest

[orappa]

I thought it was because General MTA was the first one on the list and could be seen as relevant if you don't look at any of the other categories.

[Si|ent]

No. Because people are posting thier problems all over the place. Including below the Support section.

[l2ebel]

how about "help section" ? maybe with a description like.. "place for all questions and answers releated to problems with mta" or:

"problems with mta? post your question or find your answer here"

i think everyone with a minimum knowledge of the english language would find his/her way IF he'd/she'd actually bother to read all the section titles

hell, i think "help" was the first english word ive learnt

[Si|ent]

Sounds good. Any other suggestions?

[darkdreamingdan]

yeah i always found this kinda dumb:

Useful topics

Your first stop if you have a problem with MTA.

the comment needs changing

[paul527]

Sounds good. Any other suggestions?

I have an idea, put this on the index page of the forums! Right on top :

=====================================================

HELLO THERE!

POST YOUR QUESTIONS IN THE SUPPORT SECTION,

THANK YOU!

=====================================================

I think that this might divert around 80% of the misplaced help threads. Sound good?

Edited October 13, 2008 by Guest

[haybail]

lol.

[FireBlood]

[paul527]

Yeah, but mine works for both sexual preferences. If you're gay or straight, you still wouldn't want a nice/crazyass old man with a gun telling you to post in the Support section.

[bmww009]

thenky for mach