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INSTALL ANTI-VIRUS!!!

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50% of problems (like crashes and AC kicks/errors) are caused by viruses interfering with MTA.

INSTALL ANTI-VIRUS and make sure REAL TIME SCANNING is ENABLED.

DO NOT ASK FOR SUPPORT WITHOUT ANTI-VIRUS INSTALLED


Free anti-virus products:
Avast Free
Bitdefender Antivirus Free
AVG AntiVirus Free

Free anti-malware products:
Malwarebytes


Additional options for Windows 7 & Windows Vista:

Spoiler

 

Microsoft Security Essentials

http://windows.microsoft.com/en-us/windows/security-essentials-download

This software is a MUST! It doesn't detect everything and is far from perfect, but it runs extremely light and you can barely tell it's running, if at all. If you suspect a virus even with MSE running, check out Malwarebytes as above.

 

RUN BOTH ANTI-VIRUS AND ANTI-MALWARE FULL SCANS AFTER DOWNLOADING THEM, BEFORE ASKING FOR HELP!

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