LatencyHost / Vortex Servers - Tell me this.

[GerardWay]

Alright, so lets get this straight. I bought a server from LatencyHost over a month ago. 30 Slots. After 2 days, it stops working. It never came back on after that. I had a really bad support experience too, it sucked.

But then I get told that Vortex Servers took over LatencyHost. I continue to have absolutely no hosting, even though I paid for it, and the second month's payment is taken out of my bank account. Still no hosting. I try www.latencyhost.com/members, and what do i get? A shutdown website. So I payed $6.00 in total for a server that didn't even work.

Now the question is, will I be receiving a refund? Or at least Hosting equal to the amount that I paid for the server that didn't work? Because now this is starting to annoy me.

$6.00 might not be much, but that isn't the point. You're wasting my money. And I want something to replace it.

Yours Sincerely

-

Kieren Davison

[VortexServers]

Alright, so lets get this straight. I bought a server from LatencyHost over a month ago. 30 Slots. After 2 days, it stops working. It never came back on after that. I had a really bad support experience too, it sucked.

But then I get told that Vortex Servers took over LatencyHost. I continue to have absolutely no hosting, even though I paid for it, and the second month's payment is taken out of my bank account. Still no hosting. I try http://www.latencyhost.com/members, and what do i get? A shutdown website. So I payed $6.00 in total for a server that didn't even work.

Now the question is, will I be receiving a refund? Or at least Hosting equal to the amount that I paid for the server that didn't work? Because now this is starting to annoy me.

$6.00 might not be much, but that isn't the point. You're wasting my money. And I want something to replace it.

Yours Sincerely

-

Kieren Davison

No problem at all, pop in a ticket @ Vortex referencing your account at Latency and we will comp you 3 free months with a better service through Vortex in any of our locations

[GerardWay]

I've forgotten my account details, but would I be able to just set up a new account and organise this through Skype by any chance? Anything done is appreciated.

[VortexServers]

I've forgotten my account details, but would I be able to just set up a new account and organise this through Skype by any chance? Anything done is appreciated.

No problem at all, just pop in a ticket and include your full name/address on that ticket from latencyhost for verification purposes and we will get you taken care of

https://vortexservers.com/clients/submi ... 2&deptid=3

[GerardWay]

Thank you Vortex Servers!

I now have a free 3 Month Server set up in NY, all done within a few minutes!

I appreciate it

[VortexServers]

Thank you Vortex Servers!

I now have a free 3 Month Server set up in NY, all done within a few minutes!

I appreciate it

No problem at all, glad we could help you out, enjoy!!!