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Did you also add a firewall exception?

Also sometimes it takes restarting your router to actually commit the changes.

Also make sure they're using your external IP address, so that they're not trying to connect to a 192.168.x.x / 10.x.x.x address

http://www.canyouseeme.org/ may be useful for checking if your port opened up correctly or going to the server browser and querying your external IP like so


(and pressing the I button to the right of the bar, it may not be visible on this image)

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