connection problems

[Stachel]

contact list not showing on all servers and I can't connect to some servers.

sample: https://www.hizliresim.com/t5z1vlj

[Vampire]

Hello and welcome! Do you happen to live in Turkey?

[Stachel]

Evet

 

[Vampire]

Alright, so there's a common problem that's happening with people that live in Turkey (something related to your ISP). You should probably read this for more info: https://discord.com/channels/278474088903606273/278521065435824128/919701183596199976 (from Dutchman)
 

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If you or someone else can't join MTA discord to read, I will mentioning the issue here:

Quote

If you live in Turkey and get this error: CD19 "Client verification failed!" (aka MTA müşteri doğrulaması yapılamadı!) and/or CC23 "Connection timed out" (aka Bağlantı zaman aşımına uğradı) while trying to join a server, check these things:

- is your internet provider Turkcell Superonline (https://superonline.com/) ?
- is the server you're trying to join hosted at OVH? Enter the server IP on this site: https://www.abuseipdb.com/ and look it up.. should say "OVH.com" at domain name

These are the exact circumstances that lead to this problem.

As you may understand, Turkish players getting CD19 these days, means that there is a problem with your internet provider (Turkcell Superonline). They broke something, that causes traffic between you and the server to be interrupted, and the server doesn't respond to verification packets while connecting. Please contact your internet provider and explain them this issue, including what we said about it, so they can investigate and fix it, and all players from your country would be able to play wherever they'd like again.

Note: there is a workaround, if you can afford it: using a VPN will solve the problem immediately, and you'll be able to connect again. Recommendations: ExpressVPN, Private Internet Access, or Windscribe. Don't settle for it, please really complain at your ISP (internet provider) in the meanwhile.

Note 2: cmd > tracert [host IP address] will also not succeed, so it's not limited to games or MTA. Because this provider has a connectivity issue to OVH servers, you may also experience problems with other games or even the internet - a lot of things worldwide are hosted by OVH, just like a big part of MTA servers are.. they are a market leader. So it's very important to get reported to Superonline by as many people as possible

 

Edited January 11, 2022 by Vampire