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Screen freezes every ~30 minutes


Speedz9

Question

I'm experiencing annoying screen freezes every 30 minutes or so, the game's always working perfectly except when that happens. It's a very short freeze, just a second or even less. You might think it's harmless  but I'm a race player and this thing already costed me some toptimes. It's in every server and only in MTA, I'm not having issues with any other games.

Already tried reinstalling MTA more than once but it's still there. Any help on solving or at least figuring out what's causing this will be appreciated, thanks in advance.

MTA Diag https://pastebin.mtasa.com/630223302

Edited by Speedz9
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  • MTA Anti-Cheat Team

1) Re-run MTADiag and make sure to press 'y' when it asks to allow system changes. It can take a while, wait for it to finish and proceed to MTA-specific loggin on its own. Reboot your PC after that.

2) Download, extract & apply this BIOS update for your laptop model: http://whp-aus1.cold.extweb.hp.com/pub/softpaq/sp77001-77500/sp77233.exe (be careful, to not interrupt power or turn it off, and have your battery charged well enough) because others reported the same issue with your outdated version. Reboot your PC after that.

3) Download & install the following drivers:

https://downloadmirror.intel.com/27412/a08/win64_15.60.2.4901.exe (graphics)

https://downloadmirror.intel.com/20775/eng/SetupChipset.exe (chipset)

https://downloadmirror.intel.com/27400/eng/SetupRST.exe (chipset)

http://12244.wpc.azureedge.net/8012244/drivers/rtdrivers/pc/audio/0009-64bit_Win7_Win8_Win81_Win10_R282.exe (realtek HD audio)

There's some ''bad driver'' and BSOD's visible in your logs, but it's not specific so let's make sure no corrupt drivers are present (they can cause the issue you describe) by also installing these:

http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

http://12244.wpc.azureedge.net/8012244/drivers/rtdrivers/cn/wlan/0001-RTLWlanE_WindowsDriver_2023.56.0502.2017.L.zip

http://12244.wpc.azureedge.net/8012244/drivers/rtdrivers/cn/nic/0019-Install_Win10_10023_12252017.zip

After following all instructions, please re-generate a MTADiag log and provide it. @Speedz9

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