[REL] Support System v1.0.2

Introduction:

A support system resource, allows players to submit tickets, I will add more features like Live Support, features list below.

Current Version 1.0.2 Released 2012-03-27 | Next Version 1.1

Instructions:

Use /support to open the GUI.

Support admins must have permission to function.banPlayer.

Features:

• Tickets, players can submit tickets, admins can review it, and reply.
  
• Admins can close tickets, which won't be visible by default.
  
• The resource uses SQLite to save.

Screenshots:

Download

If you find any bugs, or have any suggestions, please reply here.

Looks good, keep it up!

Thanks.

Nice one, keep up the good work .

its like new in game mta server forum awesome

Thanks.

It's not supposed to be used like a forum, it's supposed to be used for support, player who needs support, submits a ticket, admins review it and reply, when the issue is solved, the ticket should be closed.

Should I upload it to the community, I just don't like it, what do you guys think?

maybe you should see the people reaction on this resource if its good will you fell more confident for future resource and f its bad you will get a push to make them better

good resource,good work

Good job dude! Keep it up.

i found a bug:-

if more than one tickets have same subject and one of them is locked then whole ticket of same subject gets locked

Reproduced, confirmed, and fixed.

Thanks for reporting.

Version 1.0.1 released, just fixed that bug.

Download

Nice Resource

but i found 2 bugs

1- clear button not work

2- When i write in subject / message on a ticket and submit it after that i want to write new ticket it shows the old subject / message

Reproduced, confirmed, and fixed.

Thanks for reporting.

Version 1.0.1 released, just fixed that bug.

Download

awesome fixed

now suggestion:-

admin right to delete closed tickets it would be better

but all in one awesome version

Alex you can make it

you dont have to wait to he do it

Nice Resource

but i found 2 bugs

1- clear button not work

2- When i write in subject / message on a ticket and submit it after that i want to write new ticket it shows the old subject / message

Fixed.

Version 1.0.2 released.

Download

awesome fixed

now suggestion:-

admin right to delete closed tickets it would be better

but all in one awesome version

Soon.

You're welcome.

Good job mate

Thank you.

Good work, do I need a database for it and if yes, where can I download the database file?

Greets

No, you don't need a database for it, it uses SQLite, and it already creates the database itself.

Okay, I read that is uses SQLite, but I didn't know what it is.

Now I have the following problem:

I am using my own register/login system with a database.

When I type /support, the chatbox sais: "You can't use the support system until you login"

What can I do?

Greets

Open main_server.lua, go to line 9.

    if isGuestAccount(account) then outputChatBox("You can't use the support system until you login", player) return end 

Change isGuestAccount(account) to your own check, like getElementData or something.

Okay, thanks!

Greets